How do clients receive notification of their appointments?

When the client books online, or a practitioner or a team member sets a calendar appointment for a client, the client will receive the below notifications.


Note: If Service Notification settings are turned on and client communication preferences have no limitations.


Appointment details will be communicated as follows;

  • SMS notification with appointment details
  • Calendar invitation will be sent to their email address, where it can be added to their personal calendar
  • SMS reminder 24 hours before the appointment
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