Referrals: Creating a client profile or Linking a client profile

A quick overview video:


If you do not have a client profile for a referral

  • Click 'no matches' and then create new client profile.
  • The 'create new client' flow will commence, but the difference being it will populate referral information to the client profile during the creation phase.​

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If you link to an existing client profile

  • Data will be populated to the referral tab of a client's profile
  • Any CDF updates will be populated to the client's profile
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